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You can obtain the literature by either searching the web (e.g. google scholar) or by using the search function provided by our library. The submission deadlines for the reflection reports are communicated on Lisam.  


Perspectives on system evaluation

Checkland, P. (2000). Soft systems methodology: a thirty year retrospective. Systems Research and Behavioral Science, 17, S11-S58.

DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean Model of Information Systems Success: A Ten-Year Update. Journal of Management Information Systems, 19(4), 9—30.

Wei, C. C., Chien, C. F., & Wang, M. J. J. (2005). An AHP-based approach to ERP system selection. International journal of production economics, 96(1), 47-62.

Optional: Stuart Burge, An Overview of the Soft Systems Methodology


Economic evaluation of IT

Cöster, M., Olve, N.-G. & Walldius, Å. (2012). Usability and strategic logic in information systems – supporting insight and action in IT-enabled change. (Article draft, Available here)

Joshi, K. & Pant, S. (2008). Development of a framework to assess and guide IT investments: An analysis based on discretionary–mandatory classification. International Journal of Information Management, 28(3), 181-193


For your reflection papers on economic evaluation, you should report your thoughts on reading the two references above. But we believe your future work will benefit from a cursory acquaintance with the third reference also, which is longer but simpler to read. Regard the third article as a bonus and if you spend some time on it, do include some of your thoughts on it also in your reflections!
It gives you an impression of the type of assessment/argumentation for IS investments which are common in firms, and which you may have to do if you work as an employee or consultant. The article is available on the Internet. There are obviously more recent manuals you could buy or get from the major consultancies, but we think this is fairly representative of what is often meant by a "business case.

Schmidt, M. (2003). Business Case Essentials: A Guide to Structure and Content (A Solution Matrix Ltd white paper). (Available on the web.)

Societal evaluation of IT

Irani, Z., Love, P. E., Elliman, T., Jones, S., & Themistocleous, M. (2005). Evaluating e‐government: learning from the experiences of two UK local authorities. Information Systems Journal, 15(1), 61-82.

Jones, S. (2008). Social dimension of IT / IS evaluation : Views from the public sector. In Z. Irani & P. Love (Eds.), Evaluating Information Systems: Public and Private Sector (pp. 236–256). Hungary: Butterworth-Heinemann. (Available on the web. Google for it.)

Fu Jr, Paul C., Herman Tolentino, and Laura H. Franzke. (2014). Evaluation for Public Health Informatics. Public Health Informatics and Information Systems. Springer London. 233-254.

Technical evaluation of IT

Orlikowski, W. J., & Gash, D. C. (1994). Technological frames: making sense of information technology in organizations. ACM Transactions on Information Systems (TOIS), 12(2), 174-207.

Jalote, P. (2005). An Integrated Approach to Software Engineering. Chapter 4: Software Architecture (pp. 159-203). 3rd ed. Downloadable from the library.

Giachetti, R. (2004). A framework to review the information integration of the enterprise. International Journal of Production Research, 42(6), 1147-1166.

Sidansvarig: carl-johan.petri@liu.se
Senast uppdaterad: Mon Aug 28 09:15:45 CEST 2017