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Curriculum Vitae

 

Mattias Elg

Division of Quality Technology and Management

HELIX VINN Excellence Centre

Department of Management and Engineering

Linköpings universitet


email:
mattias.elg@liu.se

 

General information

2012-

Professor, Linköping university

 

2012-

Associate professor, The Jönköping Academy for Improvement of Health and Welfare, Jönköping University

2012-

Director HELIX Vinn Excellence Centre (Centrumchef), Linköping university

 

2009-2011

Head of division (Avdelningschef), Division of Quality Technology and Management, Linköping university.

 

2009

Docent (Associate professor), Division of Quality Technology and Management, Linköping university.

 

2009-

Deputy director HELIX Vinn Excellence Centre (Biträdande centrumchef), Linköping university

 

2008-2012

Head of research studies for IEI (forskarstudierektor) Department of Management and Engineering, Linköping university

 

Selected publications

2012

Elg, M., Palmberg, K. and Kollberg, B. Performance measurement for driving improvements in healthcare practice, Awaiting publication in International Journal of Operations and Production Management

Elg, M., Engström, J., Witell, L. and Poksinska, B. Customer Co-creation and Learning in Healthcare, Awaiting publication in Journal of Service Management

Elg, M. and Kollberg, B., Conditions for Reporting Performance Measurement. (2012) Total Quality Management and Business Excellence, 23(2),

Elg, M., & Fundin, A. (2011) Quality assurance of information in performance measurement systems, Accepted and waiting for publication in International Journal of Productivity and Quality Management

Gremyr, I., Elg, M., Witell, L. and Hellström, A. Does a comprehensive approach to quality management pay off? Accepted for publication in International Journal of Quality and Reliability Management

Langstrand, J. and Elg, M., Non-human Resistance in Changes towards Lean accepted for publication in Journal of Change Management

Mazzocato, P., Holden, R., Brommels, M., Aronsson,M., Bäckman, U., Elg, M., Thor, J., How does lean work in emergency care? A case study of a lean-inspired intervention at the Astrid Lindgren Children’s Hospital, Stockholm, Sweden Accepted for publication in BMC health services research

Rejler, M., Tholstrup, J., Elg, M., Spångéus A., Andersson Gäre, B., (2012). The organization and assessment of the quality of care for inflammatory bowel disease in a population-based setting in Sweden, World Journal of Gastroenterology, 18(10), 1085-1092

2011

Andersson AC, Elg M, Idvall E, Perseius KI. (2011) Five Types of Practice-Based Improvement Ideas in Health Care Services:  An Empirically Defined Typology. Quality Management in Health Care, 20(2), 122–130

Elg, M., Witell, L., Poksinska, B., Engström, J., Park Dahlgaard, S. Kammerlind, P., (2011) Solicited Diaries as a Means of Involving Patients in Development of Healthcare Services, International Journal of Quality and Service Sciences, 3(2), 128-145

Elg, M., Stenberg, J., Kammerlind, P., Tullberg, S., & Olsson, J. (2011). Swedish healthcare management practices and quality improvement work - development trends. International Journal of Health Care Quality Assurance, 24(2), 101-123

Kollberg, B., & Elg, M. (2011). The Practice of the Balanced Scorecard in Health Care Services. International Journal of Productivity & Performance Management, 15(4), 244-256.

Elg, M., Gremyr, I., Hellström, A., Witell, L. (2011), The role of quality managers in contemporary organisations, Total Quality Management & Business Excellence, 22(8)

Elg, M. (2009). Mätetalens betydelse för ledarskapet i teambaserad verksamhet. In P. Ellström, & H. Kock (Eds.), Mot ett förändrat ledarskap? om chefers arbete i team. och processorganiserad verksamhet (pp. 105-125)

 

2010

Fundin, A., & Elg, M. (2010). Continuous learning using dissatisfaction feedback in new product development contexts. International Journal of Quality and Reliability Management, 27(8), 860-877.

Poksinska, B., Pettersen, J., Elg M., Eklund J., Witell L. (2010), Quality improvement activities in Swedish industry: drivers, approaches, and outcomes, International Journal of Quality and Service Sciences, 2(2), 206 - 216

 

2009

Pukk, K. H., Elg, M., Svensson, C., Brommels, M., & Øvretveit, J. (2009). Patient safety as perceived by Swedish leaders. International Journal of Health Care Quality Assurance, 22(2), 168-182.

Elg, M., & Kollberg, B. (2009). Alternative arguments and directions for studying performance measurement. Total Quality Management & Business Excellence, 20(4), 409-421.

 

 

2008

Elg, M., Olsson, J., & Dahlgaard, J. J. (2008). Implementing statistical process control: An organizational perspective. International Journal of Quality and Reliability Management, 25(6), 545-560.

 

2007

Elg, M. (2007). The process of constructing performance measurement. The TQM Magazine, 19(3), 217-228.

Elg, M., Kollberg, B., Lindmark, J., & Olsson, J. (2007). Goal orientation and conflicts: Motors of change in development projects in health care service. Quality Management in Health Care, 16(1), 84-97.

Olsson, J., Elg, M., & Lindblad, S. (2007). System characteristics of health care organizations conducting successful improvements. Journal of Health Organization & Management, 21(3), 283-296.

Elg, M. Witell, L. & Gauthereau V., (Eds.), Att lyckas med förbättringsarbete - förbättra, förändra, förnya (2007). Lund, Sweden: Studentlitteratur.

 

2006

Fundin, A., & Elg, M. (2006). Exploring routes of dissatisfaction feedback: A multiple case study within a machine industry segment. International Journal of Quality and Reliability Management, 23(8), 986-1001.

Kollberg B, Elg M. (2006) Exploring the Use of Balanced Scorecards in Swedish Health Care Organizations. The Asian Journal on Quality, 7(2),1-18.

Kollberg, B., & Elg, M. (2006). Challenges experienced in the development of performance measurement systems in Swedish health care. Quality Management in Health Care, 15(4), 244-256.

Theses

Elg, M. (2001). Performance measures and managerial work : A modified behavior setting approach to the study of usage of performance measures in managerial meetings. Linköping: Linköpings universitet.

Elg, M. (1999). Exploring quality improvement activities in product development (licentiate of engineering thesis). Division of Quality Technology and Management).

 

 

Awards

Highly commended paper, TQM Magazine 2007, The process of constructing performance measurement, received summer 2008.

Elg, M. Engström, J., Witell, L. and Poksinska, B. (2011), Learning from the Customer:  Three Ways of using Diaries in Healthcare Service Development, QUIS 12 awarded highly commended paper and invited to publish in Journal for Service Management

Poksinska, B., Witell, L., Engström, J. and Elg, M. (2011), Listening to the voice of the patient: new insights in healthcare service development, 14th QMOD conference on Quality and Service Sciences ICQSS 2011, August 30 - Sep.01, Highly commended paper

Awarded four times from the dean of the faculty for high performance in teaching

 

Scientific leadership

Finalized PhD supervision

Supervision role

Person

Degree

Thesis title

Date

Supervisor

Jon Engström, Linköping University

Licentiate of engineering

 

June, 2012

Co-supervisor

Magnus Lindskog, Linköping university

PhD

On systems thinking in logistics management

June, 2012

Supervisor

Jostein Langstrand, Linköping University

PhD

Exploring organizational translation : A case study of changes toward Lean Production

Mars, 2012

Supervisor

Ann-Christine Andersson, Linköping University

Licentiate of engineering

Practice-based improvements in healthcare

December, 2010

Co-supervisor

Klara Palmberg, Luleå Technical University

PhD

Beyond Process Management

2009

Co-supervisor

Anders Fundin, Chalmers University

PhD

Dynamics of quality attributes over life cycles of goods and services

May, 2005

Co-supervisor

Jesper Olsson, Chalmers University of Technology

PhD

Factors för successful improvement of Swedish healthcare

2005

Co-supervisor

Beata Kollberg, Linköping

Licentiate of engineering

Exploring the Use of Balanced Scorecards in a Swedish Health Care Organization

June, 2003

 

 

 

Project leadership

 

 

 

 

2010-

Scientific leader (together with Jörgen Eklund, professor) of the research cluster Production and Organizational Development at HELIX VINN Excellence Centre.

2008-

Scientific leader of the project Service innovations in healthcare.

2006-2009

Scientific project leader for Surveying improvement initatives in swedish health care (co-workers: Jesper Olsson, PhD, Jesper Stenberg, Karin Pukk and Andreas Hellström)

2002-2006

Scientific project leader for the project Hantering av tillgänglighet i vården – metoder, systemstöd och implementeringsproblematik (co-workers: Beata Kollberg, Ph.D., Jan Lindmark, Ph.D. Candidate, project leader)

Scientific project leaders for the project  verksamhetsuppföljning i psykiatrin (co-workers: Jan Lindmark, Ph.D. Candidate, project leader, Bengt André, project member, Anna Torstensson, MSc student)

2003-2004

Scientific project leader for Surveying improvement initatives in swedish health care (co-workers: Jesper Olsson, PhD Candidate; Peter Kammerlind, PhD Candidate; Johan Thor, PhD Candidate)

2001-2003

Scientific project leader for the project Kvalitetssäkring av väntetidsdata (co-worker: Bodil Persson, MSc)

2001-2003

Scientific project leader for the project Balanced Scorecard in Health Care Organizations (co-workers: Beata Kollberg, PhD candidate and Bodil Persson, MSc)

2001-2004

The Absolut Company  - project Implementing SPC (working as the researcher in an intervention project where other team members came from the organization)

 

Scientific assignments

2012

Betygsnämnd, Annika Steiber, Chalmers, 17 April

2009

Betygsnämnd, Ingela Bäckström, Mitthögskolan

2009-2011

Chair, PK5 FORSS, research committe five at FORSS

2009

Förslutsopponent Klara Palmberg, Luleå Technical University

2008

Opponent at Karin Schöns lic. seminar Luleå Technical University

2005-2011

Sakkunnig FORSS – Forskningsrådet i Sydöstra Sverige

2005

Förslutsopponent Stefan Book, PhD Candidate, Chalmers Institute of Technology. Supervised by Sverker Alänge, Associate Professor, Chalmers Institute of Technology,

2005

Förslutsopponent Stefan Book, PhD Candidate, Chalmers Institute of Technology. Supervised by Sverker Alänge, Associate Professor, Chalmers Institute of Technology,

2005

Förslutsopponent Yvonne Lagrosen, PhD Candidate, Chalmers Institute of Technology. Supervised by Bo Bergman, professor Chalmers Institute of Technology

2003

Förslutsopponent Jonas Ammenberg, PhD Candidate, Environmental technology and Management, Linköping university. Supervised by Olov Hjälm, Associate professor, Linköping Institute of Technology

2000

Förslutsopponent for Licentiate of Engineering degree Peter Cronemyr, Quality Technology and Management, Linköping Institute of Technology, Supervised by Bo Bergman

2002

Organizing Committee, Nordic Ergonomics Society Conference Humans in a Complex Environment

1997

Organizing Committee, the 3rd Annual International QFD Symposium in Linköping, Sweden

2002

Conference Chair Konferensen Ständiga förbättringar, Linköping

 

Reviewer for International journals TQM Journal, Quality and Safety in healthcare, International Journal of Healthcare Quality Assurance, Journal of Health Organization and Management, TQM and Business Excellence

Pedagogical contribution

Undergraduate education

The table below describes undergraduate education activitites. Unless specified, the activities are located at the Division of Quality Technology and Managament, Linköping Institute of Technology.

2011

Lecturer of Customer Focused Product and Service Development (course language:  English)

Teaching subjects: Customer co-creation, Methods for service maintenance, Service innovation, QFD

 

2011

Lecturer of Quality and process development (course language:  English)

Teaching subjects: SPC, Process Capability, Time Series Analysis, visual displays of quantitative information, Statistical distributions

 

2010

Lecturer of Quality and process development (course language:  English)

Teaching subjects: SPC, Process Capability, Time Series Analysis, visual displays of quantitative information, Statistical distributions

Course responsible, examiner and lecturer of Offensiv Kvalitetsutveckling, gk (in Swedish)

Teaching subjects: Quality Management, Statistical Process Control, Design of  Experiments, Customer involvement

 

 

Post graduate education

Course responsible,examiner and lecturer in PhD course Organizational Change (held at HELIX in co-operation with Per-Erik Ellström, professor IBL), 2010

Course responsible,examiner and lecturer in PhD course Quality Management (held co-operation with Ida Gremyr, PhD Chalmers) 2010

Course responsible,examiner and lecturer in PhD course Methods of analysis in Qualitative Research, 2009

Course responsible,examiner and lecturer in PhD course Interactive Research Methodology, 2008

Course responsible,examiner and lecturer in PhD course Qualitative Research Methodology, 2007

Course responsible, examiner and lecturer in Qualitative research methodology,  2002, a reading course

Lecturer in the course Research studies on work practice, 2004

Course responsible, examiner and lecturer in Performance measurement,  2006, a reading course

 

 

Other

Experience

1993

Officer at Livgrenadjärregementet, Linköping, Sweden

1990-1992

Officer at Hälsinge regemente, Gävle, Sweden

1992

Military training at Arméns underrättelseskola, Karlsborg (Spanings- och jägarkompanichefskursen, 1 month)

1989-1991

Cadet at Infanteriets Officershögskola, Halmstad and Hälsinge regemente, Gävle, Sweden

1988-1989

Compulsory Service, Hälsinge regemente, Gävle, Sweden

1988

Caretaker, Sandviken Hospital, Sweden

1987

Ju-Jutsu Instructor, Sandviken, Sweden

Sports

1985-1992

Instructor, Sandvikens Ju-Jutsuklubb, Sweden

1989-1990

President of Sandvikens Ju-Jutsuklubb, Sweden

1990-1992

President of Enköpings Ju-Jutsuklubb, Sweden

 

Initiated an association for Ju-jutsu in Enköping, Sweden 1990.

Competing in Ju-Jutsu with a 3rd placement in the national Swedish games 1987 as the best result

 

 


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Last updated: 2012-08-28